Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern The Panel Edit’s relationship with you in relation to this website. If you disagree with any part of these terms, please do not use our website.

The term “The Panel Edit”, “us”, or “we” refers to the owner of the website whose registered office is Maitland Business Park, 1 Mowbray Road, Maitland 7405, Cape Town. The term “you” refers to the user or viewer of our website.

The Panel Edit is a business in the online industry that sells wall panels and related décor items.

Disclaimer

  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you allow cookies, personal information may be stored by us in line with our Privacy Policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found on this website for any particular purpose.
  • Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products or services meet your requirements.
  • This website contains material which is owned by or licensed to us, including but not limited to the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These are provided for your convenience and do not signify endorsement. We have no responsibility for the content of linked websites.
  • Your use of this website and any disputes arising out of such use are subject to the laws of South Africa.

Terms of Service

  • Customers use our platform to purchase wall panels and décor items.
  • Delivery and collection terms are clearly outlined in our Delivery Policy.
  • Delivery is handled in-house only within Cape Town, or orders can be collected from our warehouse in Maitland.
  • Free delivery promotions (e.g., for orders over R1500) do not apply to special sales such as Mid-Month Sales or Black Friday.

Customer Privacy Policy

We value your privacy and take steps to protect the personal information of users. The use of your personal information is set out in our Privacy Policy, in line with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
You can read the Act here: POPIA Act.

Payment Options Accepted

  • Payments may be made via secure EFT or Visa/MasterCard card payments through PayGenius.
  • No cash or alternative payment methods are accepted.

Card Acquiring and Security

  • Card transactions will be acquired for The Panel Edit (Pty) Ltd via PayGenius, which uses SSL3 encryption.
  • No card details are stored on our website.
  • Visit www.paygenius.co.za to view their security certificate and policy.

Customer Details Separate from Card Details

Customer details are stored by The Panel Edit separately from card details, which are entered securely via PayGenius.

Merchant Outlet Country and Transaction Currency

  • The merchant outlet country is South Africa.
  • Transaction currency is South African Rand (ZAR).

Disputes

Any disputes relating to your use of this website or to products purchased shall be governed by South African law, and you consent to the exclusive jurisdiction of South African courts.

Indemnification

You agree to indemnify The Panel Edit and its affiliates and hold us harmless against any legal claims or demands that may arise from your misuse of our services. We reserve the right to appoint our own legal counsel.

Limitation of Liability

We are not liable for any damages that may occur as a result of your misuse of our website or services.

Changes to Agreement

We reserve the right to edit, modify, and update these Terms and Conditions at any time. We will notify users of changes via electronic mail. This Agreement supersedes all prior agreements regarding the use of this website.

Effective date: 17 Sep. 25